Terms of service

Terms of Service

Last updated: November 2, 2026

1. About us
This website is operated by Animora ("Animora", "we", "us"), based in Apeldoorn, the Netherlands. By visiting our store or placing an order, you agree to these terms.

2. Products and pricing
We try to display our products and prices accurately. Prices are in US dollars and may change without notice. We reserve the right to correct errors and to cancel orders affected by a pricing or listing error, with a full refund.

3. Orders and payment
Your order is an offer to buy. We may accept or decline it. Payment is processed securely through our payment providers. We do not store your full card details.

4. Shipping and delivery
Shipping times are estimates and not guaranteed. Please see our Shipping Policy for details.

5. Returns and refunds
You can request a return within 30 days of delivery. Please see our Refund Policy for details.

6. Product use and pet safety
Our products are intended for use with pets under the supervision of an adult. Please read all instructions before use and stop using a product if your pet shows signs of discomfort. Our products are not medical devices and are not intended to diagnose, treat or cure any condition. For health concerns, consult a veterinarian.

7. Intellectual property
All content on this website, including text, images and logos, belongs to us or our licensors and may not be copied or reused without permission.

8. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect or consequential damages arising from the use of our website or products. Our total liability is limited to the amount you paid for the product in question. Nothing in these terms limits any rights you have under mandatory consumer protection laws.

9. Governing law
These terms are governed by the laws of the Netherlands. Any disputes will be submitted to the competent court in the Netherlands. This does not affect any mandatory consumer protection rights you may have under the laws of the country where you live.

10. Changes
We may update these terms from time to time. The version published on this page applies.

11. Contact
supportanimora@gmail.com